Frequently Asked Questions
Common questions from wholesale buyers about our dual-engine repellent and medical patch products.
Can you supply both repellent and medical patch products?
Yes! As a dual-engine manufacturer, we produce both EPA-registered insect repellents (Fastboat brand) and NMPA Class II medical device patches (养欣康 brand). Many clients combine orders for cost-efficient shipping.
What is your minimum order quantity (MOQ)?
Our standard MOQ is 500 units for repellent products and 1,000 units for medical patches. For first-time buyers looking to test the market, we offer flexible trial orders at adjusted quantities. Contact us to discuss your needs.
What payment methods do you accept?
We accept T/T (bank transfer), L/C (letter of credit), and Western Union. For long-term partners, negotiable payment terms are available. All transactions are secured through standard international trade protocols.
How do I get samples before placing an order?
Contact us with your product requirements. For in-stock repellent or medical patch products, samples are free — you only pay shipping (express or your courier account). For custom OEM formulations, a sample fee applies which is fully refundable upon order placement.
What is the typical lead time?
Standard orders are completed within 15-25 days from order confirmation. Custom OEM/ODM orders typically require 20-35 days depending on complexity. We provide regular production updates throughout the process.
What shipping methods do you use?
We offer FOB (Shanghai or Ningbo), CIF, and DDP terms depending on your preference. We work with major carriers including Maersk, MSC, and COSCO for sea freight, and DHL/FedEx for express shipments.
What certifications do your products have?
Our repellent products are EPA-registered (Est. No. 104817-CHN-1, valid through 2027-02-28). Our medical patches hold NMPA Class II certifications: Far-Infrared Therapy Patch (鄂械注准 20252095452) and Magnetic Therapy Patch (鄂械注准 20242095328). We also hold medical device business filings and a food business license for our tea products.
Can you support OEM product registration in our market?
Yes. For repellent products, we provide EPA establishment documentation and technical files for your local registration. For medical devices, we supply NMPA registration certificates, technical documentation, and structural composition data to support your import licensing. Contact us with your target market for specific registration support.
Can you customize the packaging with my brand?
Absolutely. We offer full packaging customization for both repellent and medical patch products: box design, pouch printing, and retail display packaging. Your logo, product name, and barcode can be incorporated. Minimum quantities apply for custom packaging.
Do you offer OEM/ODM services for both product lines?
Yes, we provide comprehensive OEM and ODM services for both repellent products (custom botanical formulations, packaging formats, EPA-compliant labeling) and medical patches (custom sizes, body-part models, adhesion specifications). Visit our OEM/ODM page for details or contact us with your requirements.
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